PRIVACY POLICY

Last Modified: April 10, 2023

This Privacy Policy addresses the information that we collect about you through your use of the REDWOOD (hereafter, “REDWOOD”, the “Company”, “we”, “us” or “our” (as the context may require) website (the “Website”)(available at https://redwoodcreator.com).  This Policy is part of, and incorporated into, the terms and conditions of the Website Privacy Policy (the “Privacy Policy”), available at https://redwoodcreator.com) , which govern your use of the Website. At Redwood, we respect your privacy and are committed to protecting it through our compliance with this policy.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you are not comfortable with this Privacy Policy, please do not provide us with personally identifying information (“PII”), or other information or content, and you are not authorized to, nor shall you, use the Website. By accessing or using this Website, you agree to this Privacy Policy.

“Information” Collection and Retention. This Privacy Policy applies to information that we collect (“Information”), including, without limitation, the following:

· We collect Information that you provide directly to us, including Information that you provide when you register for the Website or purchase products through this website. Information we request may include, without limitation, name, email address, date of birth or other information.  We need this Information to verify our right to permit your use of this site, based upon your age and applicable law, to provide products, services or information you request, to contact you in connection therewith, or as further described herein. We may retain this Information for other uses as more fully set forth below;

· We collect the Information that you upload to the Website as described below and in the Privacy Policy;

· We collect Information related to your submission of orders or other submitted requests, including Information necessary to bill you and to administer and deliver to you any products or activate any services purchased or licensed, as applicable, through this Website;

· Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.  

· We may record log data in connection with your use of the Website, including Information from your device, its software and your activity on the Website; and

We may use "cookies" or other persistent identifiers to enhance your experience and gather Information about visitors and visits to or use of the Website.  Your web browser can be set to notify you when a cookie is received so that you may choose whether to accept it. .

We may retain Information related to you for as long as your account is active or as needed to deliver products or provide you services through the Website. We may retain and use Information related to you, as necessary, to comply with our legal obligations, resolve disputes, and enforce our agreements.  There might be latency in deleting Information from our servers, and backed-up versions might exist after deletion. In addition, we do not delete from our servers files or materials that you have in common with other users or Information that we may otherwise be required to maintain under this Privacy Policy, for compliance with other requirements, such as for legal purposes.

Personally Identifying Information

Personally Identifying Information, or “PII”, is Information that can be used on its own or with other information or data to identify, contact or locate a single person (including, without limitation, postal address, e-mail address, telephone number, social security number or other similar identifiers).  Your submission of and our handling of PII is governed by this Privacy Policy and your submission of any such PII constitutes acceptance of this Privacy Policy. 

We may use your PII for purposes such as responding to your requests, monitoring and providing the services inherent in the Website, maintaining your account, enforcing our rights and the rights of third parties, investigating and ensuring compliance with the Privacy Policy, and to contact you, if necessary, in relation to any of the foregoing.

Compliance with Law in local Country

We do not knowingly sell, and are not engaged in, the business of selling your Information or PII to third parties. We may share your Information or PII with service providers who provide services for our, and/or your benefit, for example, we must share Information or PII for the purpose of: information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, analyzing data and trends, and conducting customer research or satisfaction surveys. These service providers are obligated to protect your Information. 

At times, Redwood may provide third parties and/or service providers with certain Information and PII to provide, or improve, our products and services, including to deliver products, or to help  Redwood market to consumers. When we do this, we require those third parties and/or service providers to handle it in accordance with relevant laws. Information and PII will not intentionally be shared by us with third parties and/or service providers for their marketing purposes or for a subsequent sale without our consent. However, Information and PII collected by unrelated third parties and/or service providers are governed by their privacy practices and we encourage you to learn about the specifics of their privacy practices.

You have the right under law to request your Information and PII, subject to certain reasonable restrictions. The Information and PII we maintain (as described herein), will be provided to you upon reasonable request within forty-five (45) days unless we inform you that additional time is needed to comply with your request. You can request your Information and PII for any purpose, including to request that we correct the data if it is inaccurate or delete the data if Outdoor is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are frivolous/vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. We may also decline aspects of deletion or access requests if we believe doing so would undermine our legitimate use of data for anti-fraud and security purposes as described earlier. A formal request for your Information and PII may be made directly to Redwood via the following methods: by emailing gm@szredwood.com

This Section, along with the entirety of this Privacy Policy, is intended to conform to the disclosure, notice, privacy and other related provisions of the law in local country.

Our Use of Collected Information

In addition to the foregoing, we may use Information, including, but not limited to, PII, to:

· Help to establish and verify the identity of users;

· Create, maintain, administer and service users' accounts;

· Deliver products and provide services and support to users;

· Process authorized transactions and communicate with you about these transactions;

· Analyze the use of and improve our Website, including tailoring it to users’ preferences;

· Provide users with product or service updates and other important notices;

· Respond to your questions, inquiries, comments and instructions;

· Maintain, evaluate, and improve the security and integrity of our systems, including detection of potential fraud;

· Communicate with you about promotions you may enter on our websites;

· Provide you with targeted advertisements or marketing communications;

· Send you information about our products, special offers and promotions, if you request that we send you such information; and/or

· Obtain professional advice regarding our obligations or rights.

We may share Information related to you, including PII, with third parties to facilitate the uses of Information permitted by this Privacy Policy. However, we are not engaged in the business of selling your Information and PII to third parties.

Required Disclosure of PII

We may disclose Information, including PII, and any materials you upload, when we believe release is appropriate to comply with the law, respond to subpoenas, legal document requests or court orders, enforce Privacy Policy, protect our or others' rights, property, or safety, or to prevent fraud or abuse of the Website.

Privacy And Third-Party Links/Applications

This Privacy Policy applies solely to Information collected through our Website. In an attempt to provide you with increased value, we may include third-party links on our Website or integrate the Website with third-party applications. These linked sites and applications have separate and independent privacy policies and we may not have any control or rights in such third party sites and applications. We, therefore, have no responsibility or liability for the content and activities of these linked sites or applications, or your activities conducted through them. Nonetheless, we seek to protect the integrity of our Website and welcome any feedback about these linked sites and applications.

In addition, some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies, or other similar programs, to collect information about you when you use our Website. The Information they collect may be associated with your PII or they may collect information, including PII, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see the “Choices About How We Use and Disclose Your Information” section below.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the Information you provide to us. We have created mechanisms to provide you with the following control over your Information: 

·  Tracking Technologies and Advertising. You can set your browser to refuse all, or some, browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash Player settings page on Adobe's website. If you disable or refuse cookies, please note that some parts of this Website may then be inaccessible or may not function properly.

·  Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your Information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by contacting us in the manner provided for in the “Contacting Us” section below. 

·  Promotional Offers from the Company. If you do not wish to have your contact information used by the Company to promote our own or third parties' products or services, you can opt-out, as applicable, by checking the relevant box located on the form on which we collect your data (e.g., registration form, order form, etc.), by “unsubscribing” to the applicable communication, or at any other time by contacting us in the manner provided for in the “Contacting Us” section below. 

·  Targeted Advertising. If: (i) you do not want us to use information that we collect, or that you provide to us, to deliver targeted advertisements to you; or (ii) you do not want to receive certain targeted advertisements, you can opt-out, as applicable, by “unsubscribing” to the applicable communication or by contacting us in the manner provided for in the “Contacting Us” section below.

We do not control third parties' collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. 

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Information/PII, we cannot guarantee the security of any Information transmitted to our Website. Any transmission of your Information, including PII, is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Our Policy Toward Children

The Website is not directed to persons under 18 years of age. In accordance with applicable laws, rules and regulations, including, but not limited to, the Children’s Online Privacy Protection Act (U.S.), we do not knowingly collect personally identifiable information from children under 18. If a parent or guardian becomes aware that his or her child has provided us with personal information, we recommend that you us contact by gm@szredwood.com.  If we become aware that a child under 18 has provided us with PII, we will take steps to delete such information from our files.

General Data Protection Regulation (GDPR)

If you reside in the European Union, you may be entitled to access the Information related to you that we store, to request correction of any errors therein, to request deletion of such Information, to request that we restrict the processing of such Information, under certain conditions, and/or to request that we transfer the Information that we have collected to another organization, or directly to you, under certain conditions.  In order to make a request under these rights, you may contact us by the contact methods provided in either: (i) the Section entitled “Contacting Us” below; and/or (ii) the Privacy Policy. We will respond within one (1) month of the receipt of a compliant request to exercise these rights.

SMS/MMS MOBILE MESSAGING MARKETING PROGRAM

We respect your privacy. We will only use information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes, but is not limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages.  WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY. Nonetheless, We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect Our rights or property. When you complete forms online or otherwise provide Us information in connection with the Program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in Our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, We may refuse you access to the Program and pursue any appropriate legal remedies.

This Privacy Policy is strictly limited to the Program and has no effect on any other privacy policy(ies) that may govern the relationship between you and Us in other contexts.

Changes to this Privacy Policy

This Privacy Policy may change from time to time, such as when required by changed legal obligations, or as we deem desirable to better provide our products or services or to better reflect the known desires of our users.  You should periodically review this Privacy Policy to determine your continued agreement to any changes hereto, which agreement is a prerequisite to your authorization to access and use the Website.

Contacting Us

If you have any questions about this Privacy Policy, please contact us (i) via email at gm@szredwood.com; or (iii) by one of the means provided in the Privacy Policy.